Enterprise Work From Home - Reservation Sales Representative

Work From Home - Reservation Sales Representative Click Here to Apply



The Contact Center for Enterprise Holdings EAN Services, LLC currently has openings for Work from Home Reservation Sales Representatives . Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. The Contact Center provides support to all three brands and their business operations. Working from home as a Reservation Sales Representative, you will handle inbound calls from across the US and Canada, assisting customers with reservation sales and various customer inquiries. This position offers paid training, competitive benefits and discounts, and a professional and friendly team environment.

We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
Must live in the state of Missouri ?
Must be available for a 4 week virtual training class (Monday-Friday, 9a-6p CST)
Schedules include working afternoons, evenings and weekends (Saturday and Sunday)
The starting pay for this position is $11.10/hr with the opportunity to bonus based on individual and team performance
Handling incoming calls efficiently
Handling reservations for offices while promoting the benefits of renting with the company
Consistently meet established performance and quality standards
Locate and interpret complex information from a number of databases
Communicate information considered unsatisfactory by customers in a tactful manner
Handle multiple tasks (ie., talking with customers while accessing information in a computer)
Offer alternatives and options to overcome objections
Maintain a courteous and pleasant demeanor while speaking with external and internal customers
Knowledge/Skills/Abilities:
Able to learn quickly in a technical environment
Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
Good typing, data entry and spelling skills
Self-starter and disciplined; not easily distracted while working at home
Ability to trouble-shoot and fix minor computer problems independently
Excellent customer service, sales, interpersonal, and communication skills
Excellent verbal and written communication including grammar and voice quality
Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
Ability to work under minimal supervision


Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Minimum of 6 months sales experience
Minimum of 6 months previous customer service experience
Minimum 1 year work experience at the same employer
Previous sales experience in a retail or customer service environment or equivalent, preferred
Basic computer navigation skills and ability to toggle between different computer screens and programs
Must have the ability to meet PC and Internet requirements
Must be able to work 40 hours per week
Must be able to work afternoon and evening schedules, based on business need
Apart from religious observation must be able to work both weekend days (Saturday & Sunday)
Work From Home Requirements:
Must live in the state of Missouri
Have permanent residence with a defined working space that is clean, ventilated and quiet
Working space with working smoke detector, fire extinguisher, and first aid kit
Work From Home Technical Requirements:
Computer (PC, no Mac)
Computer USB Headset with Microphone or PC speakers and microphone
High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements).
Minimum up load speed of 1000 kbps (1.0 mbps)
Minimum down load speed of 30000 kbps (3.0 mbps)
Use of wireless and WiFi 'air cards' is prohibited
** Enterprise reserves the right to verify that your PC meets or exceeds the following requirements.

The Contact Center for Enterprise Holdings EAN Services, LLC currently has openings for Work from Home Reservation Sales Representatives . Enterprise Holdings is the parent company of multi-billion dollar brands Enterprise Rent-A-Car, Alamo Rent-A-Car, and National Car Rental. The Contact Center provides support to all three brands and their business operations. Working from home as a Reservation Sales Representative, you will handle inbound calls from across the US and Canada, assisting customers with reservation sales and various customer inquiries. This position offers paid training, competitive benefits and discounts, and a professional and friendly team environment.

We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
Must live in the state of Missouri ?
Must be available for a 4 week virtual training class (Monday-Friday, 9a-6p CST)
Schedules include working afternoons, evenings and weekends (Saturday and Sunday)
The starting pay for this position is $11.10/hr with the opportunity to bonus based on individual and team performance
Handling incoming calls efficiently
Handling reservations for offices while promoting the benefits of renting with the company
Consistently meet established performance and quality standards
Locate and interpret complex information from a number of databases
Communicate information considered unsatisfactory by customers in a tactful manner
Handle multiple tasks (ie., talking with customers while accessing information in a computer)
Offer alternatives and options to overcome objections
Maintain a courteous and pleasant demeanor while speaking with external and internal customers
Knowledge/Skills/Abilities:
Able to learn quickly in a technical environment
Computer literacy required - able to successfully navigate and maneuver across multiple applications simultaneously
Good typing, data entry and spelling skills
Self-starter and disciplined; not easily distracted while working at home
Ability to trouble-shoot and fix minor computer problems independently
Excellent customer service, sales, interpersonal, and communication skills
Excellent verbal and written communication including grammar and voice quality
Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
Ability to work under minimal supervision


Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Minimum of 6 months sales experience
Minimum of 6 months previous customer service experience
Minimum 1 year work experience at the same employer
Previous sales experience in a retail or customer service environment or equivalent, preferred
Basic computer navigation skills and ability to toggle between different computer screens and programs
Must have the ability to meet PC and Internet requirements
Must be able to work 40 hours per week
Must be able to work afternoon and evening schedules, based on business need
Apart from religious observation must be able to work both weekend days (Saturday & Sunday)
Work From Home Requirements:
Must live in the state of Missouri
Have permanent residence with a defined working space that is clean, ventilated and quiet
Working space with working smoke detector, fire extinguisher, and first aid kit
Work From Home Technical Requirements:
Computer (PC, no Mac)
Computer USB Headset with Microphone or PC speakers and microphone
High speed Internet access provided by a cable or DSL provider (Satellite broadband does not meet our requirements).
Minimum up load speed of 1000 kbps (1.0 mbps)
Minimum down load speed of 30000 kbps (3.0 mbps)
Use of wireless and WiFi 'air cards' is prohibited
** Enterprise reserves the right to verify that your PC meets or exceeds the following requirements.

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