Full Time Scheduler (Call Center) Missouri Baptist--St. Louis, MO

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Job Title: Scheduler (Call Center) Full Time

Job ID: 1112755

Location: Missouri Baptist Med Cntr

Full/Part Time: Full-Time

Regular/Temporary: Regular

Shift: Not Applicable

Doctors call us World Class Medicine. You'll call us MoBap.

Missouri Baptist is a 489-bed acute-care community hospital located at Highway 40 and I-270 in west St. Louis County. Recognized as a "Top 100 U.S. Hospital" by Thomson-Reuters, a 5-Star Hospital for Cardiology by HealthGrades and "One of America's Safest Hospitals" by Forbes, Missouri Baptist offers a full continuum of medical, surgical and women's health services. MoBap is designated by the National Cancer Institute as a Community Clinical Oncology Program (CCOP). We are also designated as a Breast Imaging Center of Excellence.

Missouri Baptist Medical Center is a member of BJC HealthCare, one of the largest nonprofit health care organizations in the United States and the largest employer in St. Louis.

Role Purpose

To ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement. Coordinates and is responsible for patient registration for initiation of legal medical record and financial data.

Responsibilities

Registers out-patient and in-patients in an accurate and timely manner. Ensures excellent internal and external customer satisfaction through, clear, caring, and professional communication with patients, families, and employees. Collects copays. Obtains information to verify patient's identity and collects insurance information. Ensures each patient complete HIPAA acknowledgement and offers financial assistance information. Minimum Requirements

Degree

High School Diploma or GED

Experience

No Experience

Supervisor Experience

No Experience

Preferred Requirements

Degree

Associate's Degree Benefits Statement Note: not all benefits apply to all openings

Comprehensive medical, dental, life insurance, and disability plan options Pension Plan 401(k) plan with company match Tuition Assistance Health Care and Dependent Care Reimbursement Accounts BJC Fitness Center (depending on location) Earned Time Off Program for vacation, holiday and sick time

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

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